Our prints are available in the following sizes: A5 (14.8 x 21 cm / 5.8 x 8.3 inches), A4 (21 x 29.7 cm / 8.27 x 11.69 inches), and A3 (29.7 x 42 cm / 11.7 x 16.5 inches). Framing options are available for A4 and A3 sizes.

All our products are made to order from our studio in Warwickshire. Orders are typically processed within 1-3 days and sent out via Royal Mail. You will receive an automated email once your item has been dispatched.

We always aim to do our best to get orders out in a timely manner. Order processing times are typically 2-3 days from the day of order as each print is made to order. Please do get in touch before placing an urgent order and we'll do our best to place you higher on the order queue. You can also select 'express delivery' at checkout which means we would use Royal Mail Tracked 24 service for speedy delivery..

With all of our print designs you have the option to add a frame at checkout. Please note, frames are only available for A4 and A3 size prints.

We take great care when posting your items to ensure they reach you in the condition they left us. If you select print only, this will be delivered in a cellophane bag inserted into a hardback ‘Please Do Not Bend’ envelope. All framed prints will be packaged with bubble wrap in a cardboard box and marked as fragile.

We would love to hear your ideas and yes, bespoke prints can certainly be created. Do let us know your thoughts and we’ll see if it’s possible! Get in touch with us

If you’ve made a mistake with your personalised print, contact us as soon as possible. We may be able to amend it before it’s printed. If the order has already been printed or posted, we can organise a re-print at a discounted price within 30 days of your order.

As long as your order hasn't been dispatched, we can update the delivery address. Please get in touch with us as soon as you notice the error.

We want you to enjoy your purchase from UK Print Studio, but we know every now and then you might need to return a product for various reasons. Unfortunately, we cannot accept personalised items back unless there is a fault with the product. If you are unhappy with your order in any way, please contact us and we will be happy to discuss a refund or exchange. Non-personalised items can be returned in their original condition and packaging within 14-days of delivery. We recommend sending with proof of postage. We will then either replace or refund the item, depending on your wishes. All return postage is the responsibility of the purchaser.

If your order has not yet been processed or dispatched, you will still be able to cancel your order. However, if the order has been dispatched or you have already received it, please refer to 'can I return my personalised order' FAQ for more information on returns.

If your print order hasn't arrived, it is typically sent 2nd class via Royal Mail and should reach you within a week. Framed prints are sent Tracked 48 and should arrive within 2-3 days. For express delivery, it should arrive within 1-2 days. If your order hasn't arrived within these timeframes, please contact us.

If you haven't received an order confirmation email, please check your spam or junk folder as it might have been filtered there. If you still can't find it, contact us to confirm your order.

We don’t currently offer tracking on A5, A4 or A3 unframed prints. These are sent 2nd class with Royal Mail. All framed A4 and A3 prints are sent with Royal Mail's Tracked 48 service so we can provide a tracking number for these orders. We do provide the tracking number on your dispatch email once we have completed the order. If you cannot locate it, please get in touch and we can provide it again.

We're sorry to hear that your order has arrived damaged. We try to ensure items are packaged securely but sometimes they can get damaged in transit if they're not taken care of. Please contact us as soon as you have received the damaged item, and we will work with you to replace or refund depending on your wishes.

We’re really sorry that your gift has a spelling mistake. We know how important it is for the personalisation to be correct. We’ll do our best to get a replacement with the correct spelling sent to you. As we’re an online shop and don’t have a store you can go to, the quickest and easiest way for us to help is to see a photograph of the spelling mistake. Please contact us and we’ll work with you to resolve the matter asap.